If you cancel 72 hours prior to your boarding reservation, you will not be charged a cancellation fee.
If you are a no-show or cancel within the 72 hours prior to your boarding reservation, you will be charged a cancellation fee equal to the actual cost of one day’s boarding per the reservation you made.
7 days’ notice for boarding reservation cancellations for holidays is required to not be charged a cancellation fee.
Cancellations within the 7-day period prior to the holiday reservation and “no-shows” will be charged a cancellation fee equal to 50% of the actual cost of the entire reservation you made.
Payment for the cancellation fee is due at the time of cancellation. If no card is on file, we will call you to collect payment. No further services can be booked until the cancellation fee is paid in full.
All pricing and policies are subject to change without notice.