Canine Boarding Charlotte NC
Check out our new Luxury Suites for canines!
Due to USDA regulations, we can not take large bags or containers of food. All food brought into the kennel by a customer must be bagged per meal and labeled in a zip lock bag. This policy prevents cross contamination and confusion.
LABEL everything. We allow an extra toy and treats, but we are not responsible for items that are lost and/or destroyed.
We interact with the pets throughout the entire day. We go into the suites with them; we take them out of the suites to the play yard and play with them there. We watch them eat, drink and eliminate. We are constantly evaluating your pet. If there is a concern, we will attempt to contact you. If we can not reach you, we will contact your veterinarian. If we are unable to contact your vet, we will contact our vets (Sun Valley Animal Hospital). We are very close to a new, modern 24-hour veterinarian hospital.
If you choose to pick your pet up after the 8-12 window, and your pet does not receive a bath, you will be charged a “Day Boarding” fee on your departure day. This applies to boarding pets.
For boarding dogs we request that you provide your pets food from home. Due to the variations in diets we do not provide food. Please pack kibble in Ziplock baggies labeled per feeding. All canned food needs to have the pets name clearly printed on the can. Please do not bring entire bags of food.