FAQs

Our Gingr invite code is 992908.

Along with boarding dogs and cats, we also board small animals such as ferrets, birds, and rabbits. Please contact us to discuss your exotic pet needs.

Yes, we are licensed and inspected several times a year by North Carolina Department of Agriculture. Yes, we are fully insured. We hold ourselves to the very highest standards regarding our care for your pets.

Yes. We provide blankets/mats for the pets to sleep on. Cats are provided with a cat bed. Dogs also receive a Kuranda dog bed. You are welcome to bring your dog’s own bedding if you wish, but please no towels (they easily get mixed up with our own), oversized beds, or comforters. All items from

As much as we hate to keep dogs inside, safety always comes first. If severe storms or heavy rain is imminent, we bring all boarding and daycare dogs indoors to ensure their well-being. Dogs may also have restricted play time if temperature or heat index is forecast to be 95° or above, or below 40°

Yes, *If your pet is dog aggressive or people aggressive please see VIP waiver. Additional fee per day may apply.

Yes, but they may not play with other pets after 6 months or age or if they begin to show mounting behaviors.

NON-HOLIDAY: If you cancel 72 hours prior to your boarding reservation, you will not be charged a cancellation fee. If you are a no-show or cancel within the 72 hours prior to your boarding reservation, you may be charged a cancellation fee equal to the actual cost of one day's boarding per the reservation you

A tour can be scheduled if you would like to view our facility. A tour is not required to board or attend daycare. Due to the nature of the business we do not recommend “drop in tours” or “on the spot tours”. Dogs/Cats are not permitted to be with you during a tour.

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