Canine Boarding

Canine Boarding for Indian Trail, Monroe, Matthews, Charlotte, and surrounding locations!

Due to USDA regulations, we can not take large bags or containers of food. All food brought into the kennel by a customer must be bagged per meal and labeled in a zip lock bag. We will not send extra food bags back home, so please only pack one or two extra meals. This policy prevents cross contamination and confusion.

All medications must be in the original container. Medications are charged $2.00 per administration.

We interact with the pets throughout the entire day. We go into the suites with them; we take them out of the suites to the play yard and play with them there. We watch them eat, drink and eliminate. We are constantly evaluating your pet. If there is a concern, we will attempt to contact you. If we can not reach you, we will contact your veterinarian. If we are unable to contact your vet, we will contact our vets (Sun Valley Animal Hospital, Indian Trail Animal Hospital, Miller Animal Hospital). We are very close to a modern 24-hour veterinarian hospital.

If you choose to pick your pet up after the 8-12 window, and your pet does not receive a bath, you will be charged a “Day Boarding” fee on your departure day.  This applies to boarding pets.

For boarding dogs we request that you provide your pets food from home.  Due to the variations in diets we do not provide food.  Please pack kibble in Ziplock baggies labeled per feeding.  All canned food needs to have the pets name clearly printed on the can. Please do not bring entire bags of food.

Human Aggressive Dogs Special Handling Procedure

We are capable of boarding dogs who are aggressive to humans and other dogs. We have a lockdown procedure where the dog’s kennel gate is locked shut, and we do not go into the kennel with the dog. When it is time for potty or to put food down, our kennels have a guillotine door that can be opened from outside the kennel, allowing the dog to go into an outside (4’x8′) part of their kennel. While they’re outside, we’ll enter the kennel and clean, put food down, and refresh their water. We’ll straighten up their bedding and let them back in after we’ve left their kennel. Then we’ll go out and clean their outside room.